Tech Mahindra Hiring Technical
support Engineers@ Hyderabad
Company Name - Tech
Mahindra
Website - www.techmahindra.com
Eligibility - Any
Graduate
Experience - 0 - 4 yrs
Job Location - Hyderabad
Job Role - Entry
Level
Last Date - 19th November, 2014
Company Profile:
Tech Mahindra Limited is an Indian multinational provider of
information technology, networking technology solutions and business support
services to the telecommunications industry. Tech Mahindra is a part of the
Mahindra Group conglomerate. Anand Mahindra is the founder of Tech Mahindra. It
is headquartered at Pune, Maharashtra, India.
Roles and Responsibilities:
1. Good English Communication skills
2. Answer calls and assess customer's technical support
needs ·
3. To Provide 1st level technical support for basic
operations using documented procedures and available tools.
3. Resolve customer issues, or escalate when necessary ·
4. Log issues and all customer contacts into the customer
database, translate end-user business needs
5. Into working solutions and provide technical resolutions
·
6. Support other team members on difficult calls ·
7. Participate in process improvement initiatives.
Skills Set Required:
1. Candidate must be Graduate (including B.E./B.Tech) with
0-4 year’s experience ·
2. Willing to work in night shifts ·
3. Knowledge in technical concepts like ISP, LAN, Operating
Systems, TCP/IP ·
Selection Process:
- Aptitude Test,
- Typing Test,
- Voice & Accent Round
- Personal Introduction Round
Address for
Communication:
Date: 19th Nov 2014
Time: 10:00am to 3:00 pm
Walk in Venue:
203 A, MLA Colony, Beside AdAge Office,
Road no.12, Near D Srinivas House,Banjara Hills,
Hyderabad-80, India.
Contact Name: Shabbir ,Aman & Fatima
Contact Details: 04065144194, 9394554514
No comments:
Post a Comment